Privacy Policy
Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and make use of personal information. The following outlines our Privacy Policy.
City Studio Alexa Skill
City Studio operates as an Amazon Alexa Skill created by City Studio. It is our policy to respect your privacy regarding any information we may collect while operating.
We use your Personal Information only to provide a personalized user experience. By enabling the skill, you agree to use of information in accordance with this policy.
Information We Collect from Alexa
Certain users to City Studio skill choose to interact in ways that require it to gather personally-identifying information. We use the provided access token to fetch following information about the contact information of user from
Alexa account:
First name and last name
Email address
Phone number
City Studio collects such information only in so far as is necessary or appropriate to fulfill the purpose of the user’s interaction with the skill. We do not disclose personally-identifying information other than as described below. Users can always refuse to supply personally-identifying information by disabling the skill.
Data Retention Policy
We retain user’s contact information to contact them to provide our personalized services. We contact them a couple of times to let them know more about the services they are interested in. We do not spam them.
Log Data
To be able to investigate issues with the skill, City Studio stores logs with Amazon CloudWatch. These logs may be included personally-identifying information as well, which are not exposed, sold or used besides the tracking of issues.
Protection of Certain Personally-Identifying Information
City Studio discloses potentially personally-identifying and personally-identifying information only to those of its employees, that (i) need to know that information in order to process it on City Studio’s behalf, and (ii) that have agreed not to disclose it to others. Some of those employees may be located outside of your home country; by using this skill, you consent to the transfer of such information to them. City Studio will not rent or sell potentially personally-identifying and personally-identifying information to anyone.
City Studio Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://citystudio.com/. (the “Site”).
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase, attempt to make a purchase, or opt-in for any other material that we offer through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”
Additionally, “Order Information” includes a third party service to match browser cookies to your mailing address. We then use another company to send special offers through the mail on our behalf. Our company never receives or stores any of this information and our third parties do not provide or sell this information to any other company or service.
To opt-out of receiving our direct mail, you may send us an email at support@citystudio.com or call us at 757-260-4133. We will honor those requests, but please understand that it may take 10 of days for such mailings to end.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). We also employ digital marketing channels like ad retargeting.
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Ontraport.com as our customer relationship management software. We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
COMMON LINKS INCLUDE:
FACEBOOK – https://www.facebook.com/settings/?tab=ads
GOOGLE – https://www.google.com/settings/ads/anonymous
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
MINORS
The Site is not intended for individuals under the age of 18.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@citystudio.com or by mail using the details provided below:
ADDRESS, 2211 S Military Hwy, Chesapeake, VA 23320, United States
Updated: October 24, 2023